FAQs Coastal Canine Resort in North Hampton, NH
There is no question too big or too small for our pet care team. Below are some answers to our most common questions.
FAQs
What are your lobby hours?
Please call and schedule a tour Monday – Friday.
Monday – Friday: 7am – 6pm
Saturday and Sunday: 8am – 5pm
Please note, the lobby is closed daily from 12pm-1pm.
Do you have specific Drop Off hours?
For Daycare, you are welcome to drop off your pet at your convenience within our lobby hours.
Boarding has standard drop-off hours from 2 pm – 5 pm; early drop-off is available for a $20 fee. (If you have purchased a Premium Boarding Package, you can drop off or pick up anytime within our lobby hours.)
Grooming drop off is between 8:30 am & 9:30 am; early drop off can be included with a Play/Stay and Groom.
Do you have specific Pick Up Hours?
For Daycare, you are welcome to pick it up at your convenience within our lobby hours.
Boarding has standard pickup hours between 8 am – 12 pm; later pickup is available for a $20 fee. (If you have purchased a Premium Boarding Package, you can drop off or pick up anytime within our lobby hours.)
For Grooming pickup, we will call you when your furry friend is ready.
If your dog is here for a Play & Groom or Stay & Groom service, pickup is within our lobby hours.
What vaccines do you require and when?
We require proof of up-to-date vaccinations for Rabies, Bordetella (aka Kennel Cough), and Distemper.
What if this is my dog’s first time receiving the Bordetella, aka Kennel Cough Vaccine?
If this is the first time your dog has had the vaccine, then we require a five-day incubation period before they participate in our services. This is for the protection of your dog and all the other dogs in our care.
What if I am getting a booster for my dog?
If they are simply getting up to date and no lapse greater than three months has taken place, then the vaccination can take place the same day. If it has been greater than three months since they had a booster, we require a five-day incubation period before they participate in our services. This is for the protection of your dog and all the other dogs in our care.
What do you require for Boarding Stays?
Food:
- We feed your pup exactly what you measure out, giving them the best chance for a stress-free stay. Same meals, same portion.
- Meals from home must be pre-portioned and packaged individually in bags. Canned food should remain in the can.
- Our house food is an option for $6 a meal. We provide dog food that is human-grade and grain-free.
Medication:
Please keep medication in the original RX bottle if appropriate. Ensure we are told the exact dosage and timing. Insulin is not a problem. We have a double sign for all medications to ensure they are administered.
Bedding:
We provide every pup with an orthopedic bed for their comfort.
You are welcome to bring their own bed. However, sometimes dogs will chew beds while boarding, and we can’t guarantee how the bed will be returned.